Shipping and return policies for Embercrow
- Shipping Info
We ship via DHL in Europe. Buyers in the rest of the world please contact us via the contact form (BEFORE ordering) to get an individual offer. Thanks!
- Return Policy
We have a lot on our hands with writing, rehearsing, recording and playing music, as well as handling all the business stuff like booking, manufacturing, distribution etc. by ourselves. Besides, we all are unfortunately dependent on regular day jobs and take the liberty of having a social live ;).
That's why we will usually not be able to handle returns and thus do not accept them. However, in urgent cases (demolished goods etc.) please contact us via the contact form and we will surely work something out. Thanks for your understanding and support!